Radisson Hotel Group Launches AI-Powered Hotel Price Matching
Radisson Hotel Group has
introduced an AI-powered price matching system that automatically finds and
matches lower hotel rates listed on third-party booking platforms.
This feature enables
travellers booking directly through RadissonHotels.com to receive eligible
lower prices instantly without submitting claims or waiting for manual
approval.
Making direct bookings easier
The AI system continuously
monitors publicly available hotel prices across major booking platforms,
including Booking.com, Expedia, Agoda and Hotels.com.
When a lower qualifying rate
is detected, the platform automatically matches the price in real time,
removing the need for customers to search for deals or request refunds later.
Improving the booking experience
According to Radisson Hotel
Group, the new system is designed to simplify online bookings while giving
customers greater confidence that they are receiving the best available price.
The company also says the
automated process reduces administrative work for hotel teams while providing
better insights into pricing trends and customer behaviour.
The feature is now available
across all Radisson Hotel Group properties worldwide.